Virgin Mobile customers have expressed their disappointment in the phone giant after it pushed up its prices for many pay as you go customers — as well as stopping selling PAYG Sim cards. Virgin Mobile has put its prices up for many of its pay as you go customers across the UK. According to Virgin, however, not all customers are being transferred to the Daily Plan tariff, but it didn't say how it has decided which customers will or won't be. Those who will be hit by the price hike will be emailed to inform them of the changes. The news come after Virgin Mobile have removed all PAYG Sim cards from their website, confirming that this is something they have no longer provided since September. The price increases for existing PAYG customers suggests that Virgin is trying to encourage these customers to move onto different plans.
Virgin Media hugely controversial change is coming soon, but are YOU affected?
Prices for existing Virgin Mobile pay as you go customers soar to £6 a day | This is Money
There's just over a week until Virgin Media implements a major and very controversial change to one of its services. Customers who currently have certain Pay As You Go mobile plans will be switched over to a new option called the Daily Plan. That clearly doesn't sound that horrendous but there is a reason why it's causing some concern amongst those affected. In a statement sent to moneysavingexpert , Virgin confirmed that, "We're making adjustments to some of our pay-as-you-go tariffs. Customers impacted by any changes will be notified of alterations to their mobile plan in a clear and timely way. Anyone hit by the new plan should have received a message, via email, which confirms the update and how much they will be charged in the future. If you have received this news from Virgin and are unhappy it could be worth taking a look around at other deals as there are plenty of options available from all the major networks including Virgin's on SIM-only plans.
Virgin Media UK’s New PAYG Mobile Pricing Causes Concern UPDATE
This includes calls to landlines including calls to the Channel Islands and Isle of Man starting 01, 02 or 03 , Virgin Mobile phones and other UK networks. On the one hand this could be good if you make longer calls and masses of texts in a single day, although many PAYG users choose such a plan precisely because they tend to only make infrequent use of their devices. I intend to go to another provider. The emails suggests I will be able to get a refund on my existing credit, but a call to said the opposite! I tried to use the text service to get a definitive answer, but they insist upon my answering security questions on a webpage.
This will affect how much you pay for your calls and texts. This includes calls to landlines including calls to the Channel Islands and Isle of Man starting 01, 02 or 03 , Virgin Mobile phones and other UK networks. Your data will still cost the same. Your plan will swap over automatically. They give you better value on calls, texts and data, and refresh automatically every 30 days, as long as you have enough top-up credit in your account.